Web Reference: Learn how to share limited access to your Ring doorbell, camera, or alarm with a friend or family member. Jul 17, 2025 · Each user can set their preference regarding which device they want to use to answer the calls routed through ring incoming call for multiple users. This can be done under Sub-account > Settings > My Staff > Edit user > Call & Voicemail Settings > Default Channel for Ring All. Ring Groups help teams respond to calls more efficiently by routing incoming calls to multiple users at once. When a customer dials a Ring Group, the call is offered to a group of users (instead of a single extension), reducing hold times and improving service responsiveness.
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